Learning outcomes:

Introduction to the Digital Operational Resilience Act (DORA)
– Operational Risk and Resilience in a Digital world
5 Key Areas of Operational Resilience:
– Management of ICT Risks
– Classification and Reporting of Incidents
– Digital Operational Resilience Testing
– Managing Third-Party Risk and Regulating Critical ICT Service Providers
– Information Sharing
ICT Risk Management for non-Technologists – Governance, Control & Impact on Business
– Board / Executive Risks and Responsibilities
– Creating a level playing field in Digital Financial Services

Who is the course for?
This masterclass is tailored for attendees across industries who are eager to enhance their skill set, gain a competitive edge, and successfully implement the DORA framework.

Modules:

Introduction to the Digital Operational Resilience Act (DORA)
– Operational Risk and Resilience in a Digital world
5 Key Areas of Operational Resilience:
– Management of ICT Risks
– Classification and Reporting of Incidents
– Digital Operational Resilience Testing
– Managing Third-Party Risk and Regulating Critical ICT Service Providers
– Information Sharing
ICT Risk Management for non-Technologists – Governance, Control & Impact on Business
– Board / Executive Risks and Responsibilities
– Creating a level playing field in Digital Financial Services
Case Study – When Technology Fails – TSB Meltdown in the UK – Impacting Business and Customers
DORA and Financial Services – Timeline for Implementation
– European Supervisory Authorities prepare set of Policy Products – EBA, EIOPA & ESMA
– Application, Oversight and Compliance from January 2025
The Central Bank of Ireland & DORA
– Guidance on Outsourcing, Operational Resilience, and IT & Cybersecurity Risks
– DORA – A Supervisory priority
Summary, Conclusion and Feedback

Trainer Profile