Skip to main content

IFS Skillnet Terms & Conditions

IFS Skillnet is funded by Skillnet Ireland and our member companies. Skillnet Ireland is funded from the National Training Fund through the Department of Further and Higher Education, Research, Innovation & Science.

General Conditions of Funding

Membership & Participants

  • You (sole trader etc) or your company must be a member of IFS Skillnet to be eligible for the grant-aided fee. Information on how to become a member can be found on our website. Membership of our Network is free.
  • To be eligible for the grant-aided fee you must be either employed or self-employed and working in the international financial services sector in Ireland or a company supporting the sector e.g. law, accounting, IT, consultancy etc.
  • Your company/business must be registered in the Republic of Ireland.
  • Participants at training events must be resident in Ireland.

Bookings

  • All bookings are provisional until training event fees have been paid and where applicable, eligibility for grand-funded fees is verified.
  • Training event schedules are subject to demand and in exceptional circumstances can be postponed or cancelled.
  • IFS Skillnet reserves the right to alter the contents of any training event or the programme specialists and/or the venue(s) due to circumstances beyond its control.
  • Requests for substitution of attendees will be facilitated where possible. Requests should be emailed to info@ifsskillnet.ie  at the earliest opportunity.
  • By booking a training event or registering as a trainee you give consent to IFS Skillnet and Skillnet Ireland to collect and process personal data for the necessary legitimate interest of managing and delivering the training event and in accordance with their respective privacy policies. To view the IFS Skillnet privacy policy, visit here.

Payments & Refunds

  • Training event fees must be paid in full and in advance of the event commencing unless a prior agreement has been reached with IFS Skillnet.
  • Fees can be paid by EFT or invoice. Some training events may require immediate payment at the time of booking.
  • Cancellations are only permitted subject to the Cancellation Policy below. Some training events may have a different refund policy. If applicable, this will be stated on the relevant training event information page.
  • Refunds are only authorised if the request for cancellation is given in accordance with the Cancellation Policy. Training fees will be NOT be refunded once a training event has commenced.
  • In the case of cancellation where the terms of the Cancellation Policy are not met, or in the case of non-attendance, any invoices issued remain due and payment is required as per the payment conditions stated. Any payments made are not refundable.

Cancellation Policy

We understand that life can be unpredictable, and sometimes circumstances arise that may prevent attendance on a course. In the event of a cancellation or a no show on a course by the participant, the following applies:

  1. Full payment of the course fee will be required in advance of booking to secure spaces on any IFS Skillnet training courses.
  2. Cancellations over 14 days in advance of the scheduled training date shall incur no cancellation fee.
  3. Cancellations within 14 days up to 7 days of the scheduled training date shall incur a cancellation fee equal to 50% of the cost.
  4. Cancellations received less than 7 days before the course are not entitled to a refund. Cancellation on the day of the course will be treated the same as non-attendance (see below).
  5. Where a Member Company has booked a course and does not attend on the day, full payment is still required.
  6. Member Companies may substitute participants at any time prior to the start of the course. IFS Skillnet needs to be notified about the change, otherwise the certificate will not be issued accordingly.

Note: In the event of there being insufficient numbers booked onto an event, IFS Skillnet reserves the right to cancel or postpone the event. If an event is cancelled, the payer will be offered a full refund, or an alternative date may be offered.

All cancellations should be sent in writing to the IFS Skillnet via info@ifsskillnet.ie.

Please note that in some cases, such as with certain courses, the cancellation policy may differ and will be clearly stated in the course description.

We understand that unforeseen circumstances can arise, and we strive to be as flexible and accommodating as possible. If you have any questions or concerns about the cancellation policy, please don’t hesitate to contact us.

Administration

  • As a condition of the funding you or attendees are required to complete certain documentation, for example, an attendee/trainee profile form or registration form.
  • It is the responsibility of the employer or the person booking the training event to ensure that all documentation is completed, including that required from attendees.
  • Where a sign in sheet is present, attendees must sign in daily.
  • At the end of the course attendees are requested to complete the evaluation form or evaluation email issued.
  • If you or attendees do not wish to complete the documentation and still wish to attend the training event, the full price of the training event without grant-aid is payable.